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Accessibility

Accessibility Statement for ROAM Outreach website

This accessibility statement applies to https://www.roam-outreach.com/

This website is run by the ROAM Outreach Team, NHS Lothian’s sexual health service working across Lothian with cis/trans gay, bisexual and other men who have sex with men (GBMSM). We want as many people as possible to be able to use this website. For example, that means you should be able to:

Change colours, contrast levels and fonts

Zoom in without text spilling off the screen

Navigate most of the website using a keyboard

Navigate most of the website using speech recognition software

Listen to the website text being read by a screen reader

We’ve tried to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of the site are not fully accessible:

Most older PDF documents aren’t fully accessible to screen reader software

Some videos may not have captions

Feedback and contact information

If you need information on this website in a different format, such as large print, easy read, audio recording please contact:

enquiries@roam-outreach.com

We’ll consider your request and get back to you as soon as possible.

If you cannot view the map in the website footer please call us for directions on 0131 536 1773.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

enquiries@roam-outreach.com

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired, or have a speech impediment.

Our clinics have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

ROAM Outreach is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the WCAG 2.1 A standards – elements that load from external sources are beyond the control of ROAM Outreach and outwith the scope of the regulations.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 

External scripts

Some of the code is loaded from external sources such as Google (for Analytics etc) and may not comply with accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 21st June 2021.